EMERGENCY CONTACT: (501)223-1509



Information:
Little Rock Wastewater is experiencing a high volume of debris and grease stoppages in the main lines, downstream from where private sewer service line systems are being cleaned. These private service line systems include, but are not limited to: apartment complex buildings, trailer park areas, hospitals, and strip mall buildings.   Due to the high cost involved, Little Rock Wastewater has implemented a proactive process to prevent these stoppages.

Process:
Step 1 - Obtain a permit

  • Click here to complete the form online.
  • or Click here to download a form that can be completed and faxed to LRW Permits. Fax number 501-688-1469.
  • or Visit the LRW Permits Desk. 11 Clearwater Dr., Little Rock, AR 72204
Step 2 - Complete the cleaning process.

Step 3 - Notify LRW Permits Desk that the cleaning has been completed.

Responsibilities
Plumbers/contractors should install debris traps in the downstream manhole(s) of the system being cleaned. These traps should remain in the manhole(s) for the duration of the cleaning. The owner of the private system will be held responsible for ensuring the plumbers/contractors have obtained a permit, and installed temporary debris traps during the cleaning process. This proactive process reinforces the Pretreatment Ordinance 19,895, Section 2.1(B)(3), which states:

“Solid or viscous substances in quantities or of such size capable of creating a stoppage, plugging, breakage, or any reduction in sewer capacity or any other damage to the POTW…..Any additional sewer or sewerage maintenance expenses caused by such a discharge or any other expenses attributable thereto will be charged to the User by LRW.”

Should the owner of the private system and/or the plumber/contractor fail to obtain a Private Systems Cleaning Permit, and as a result of the cleaning, LRW main lines experience a stoppage, the owner of the private system will be billed for the cost of removing the stoppage. All final costs will be billed to the owner of the private system for reimbursement to LRW.

+Frequently Asked Questions

If you have any questions about the Private Systems Cleaning Permit, please contact the Little Rock Wastewater Permits Desk at 501-688-1420.