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Your Little Rock Wastewater provides several functions along
with multiple layers of services within each.
Function
The Administration Division provides services in the areas of Training, Human Resources, Legal, Environmental Health & Safety (EHS), Customer Assistance, Administrative Support, Security, and Community and Media Relations. Human Resources is responsible for compensation, employee benefits, employment policies, procedures, and professional development. Employee Relations and Administrative Support coordinates clerical assistance to all divisions while creating, planning, and implementing LRW-sponsored employee activities and events. EHS prepares and coordinates the safety and security programs, environmental health, training, and self-insured workers’ compensation program. EHS also monitors the work environment for compliance with safety and environmental waste regulations, investigates all work-related and vehicle incidents, and provides on education and prevention services. Community Relations coordinates all public and media communication, represents LRW in the public and develops public education and outreach programs, creates, edits and distributes all publications, and develops and coordinates presentations for public meetings (civic, residential, governmental and trade association meetings and exhibits). Customer Assistance also responds to residential complaints, damage claims, and general inquiries. |